Levels of Service Development

This is webinar 1 of 3 in our series "The Building Blocks of the Asset Management Process".

Session Overview:

The Levels of Service Development webinar (approximately 1 hour in length) will provide participants with the knowledge to develop levels of service discussions for their organizations.

Topics will include discussion on:

  • The setting of Service level objectives.
  • The various types of level of service discussions (i.e. customer and technical levels of service).
  • Examples of Customer and Technical level of service tables
  • The communication of levels of service.